YoMaily FAQ: the details before you start.
Find answers about reviewing emails, connecting your providers, choosing a plan, and activating your trial after setup.
Email outreach and approval
Does YoMaily decide whether my outreach is lawful?
No. Recipient-country and permission guidance is advisory. YoMaily does not determine whether a message is lawful or require a country-specific permission record to run a campaign. You are responsible for checking the rules that apply to your outreach.
Can I keep permission notes for a prospect?
Yes. Permission or lawful-basis notes can be recorded as an optional audit aid. They do not replace your review of the requirements that apply to a message. Human approval, sender activation, rate limits, and suppression checks still apply.
Does YoMaily send without my approval?
No. You review and explicitly approve messages before sending. Suppressions, rate and domain limits, workspace eligibility, timing, and provider checks also apply.
Does YoMaily host my mailbox?
No. YoMaily is an outreach workspace, not a mailbox host. You retain your own mailbox and supported sending-provider relationships.
What does “accepted send” mean?
It means the sending provider durably accepted a request once. It does not by itself prove delivery, inbox placement, opening, or a reply.
Can YoMaily guarantee leads, replies, revenue, delivery, or rankings?
No. Those outcomes depend on your audience, lawful use, provider reputation, content, timing, recipient choices, and other factors outside YoMaily's control.
Subscription and provider costs
What will I pay besides YoMaily?
Sending requires your own supported mailbox or email provider. AI-assisted drafting requires your own supported AI provider. Prospecting, enrichment, or address verification may require additional provider accounts. Manual imports and non-AI workflow features do not inherently create those API charges.
Does YoMaily include or mark up provider credits?
No. You connect and pay those providers directly under their prices and terms. YoMaily does not include, reimburse, resell, or mark up those charges.
What does YoMaily pay for?
YoMaily pays for its platform infrastructure, authentication, billing infrastructure, transactional account email, and operational vendors.
Are there overage charges?
No. Reaching a plan limit blocks additional capacity until the applicable period renews or the workspace moves to a suitable plan.
Account setup and your trial
Is there a free trial?
Each verified organization can activate one 14-day trial after company, offer, and sender setup. You choose when to start it. No card is required, there is no automatic charge, and the trial includes 100 active prospects, one campaign, and 100 accepted sends total.
Can I sign up or subscribe today?
Yes. Create a verified account, create your isolated workspace, and complete setup. You can then choose a plan and pay through secure Stripe Checkout in your workspace. You must connect and pay your own supported providers separately.
What happens when the trial expires?
Sending and provider use stop. The approved model provides read/export-only access for 30 days before the applicable deletion lifecycle.
Where are the final legal terms?
The legal index links to the current Privacy, Terms, and Acceptable Use status pages. These documents remain under qualified review; the status pages are not final policies or legal advice.